Mitigate Supply Chain Risks With Our Help

In today’s environment, assuming complete risk through the supply chain is not advantageous. If you turn to STS Transportation Services you can spread out the risk of overhead, maintenance, and labor while distributing product and time loss as well.

During the course of our partnership, our 3PL service company will strive to maintain a good working relationship with you by constantly lowering your costs. This is usually not the case for logistic services that are done in-house. Additionally, we are very flexible. Most clients use us across multiple sites or a campus to achieve economies of scale. This is beneficial for them because it helps them further reduce costs. We can produce any number of reports the customer requires, like volume-, financial-, and productivity-related data.

Driver Vocation Report (DVR)

Drivers are the most important part of our operation. Because of this fact, we want to make sure that the ones we hire are the best fit for our organization and customers. We thoroughly pre-screen our drivers utilizing our Worksteps program and ensure that they have a history of safe driving. Additionally, we administer a behavior profile to determine their ability to comply with company policies.

Once employed, we will measure their performance and safety using a proprietary Driver Vocation Report (DVR). The DVR scorecard rates their safety and service practices and measures them against their peers.

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DVR Risk

The DVR Risk takes into account a driver’s incidents, accidents, compliance, and more. It then separates them into 10 weighted categories, which produce a picture of how risky that particular driver behaves during operations. This scorecard allows us to pinpoint where the shortfall might be. We then correct that driver’s behavior with retraining.

DVR Performance

The DVR Performance measures a driver’s “Assign to Complete,” “Idle Time,” and “Moves per Hour.” It then breaks them down to show how efficient a driver is working and how well he/she is utilizing his/her time. Because it integrates all measures into one score, the report cannot be cheated and gives a truly accurate picture of the performance of the driver. It also measures each driver against his or her peers in the same workgroup.

DVR Labor

We have a DVR Labor scorecard, which grades the managers and supervisors on their implementation of driver labor against available work. It ensures that we are utilizing the labor force in the most efficient way possible. Additionally, it makes sure that our drivers get a fair assessment of their performance. Through these scorecards, we guarantee that we are implementing and performing labor in the safest and most cost-effective manner possible.

Safety Culture and Program

Our company has a safety manager who is the main point of contact for all safety issues. This manager will be on-site daily. Safety concerns are funneled to them directly from our customers, drivers, and site managers. In their absence, dispatch and the general manager will receive the information and investigate or forward it to the safety manager for resolution.

Procedures

Once incidents or safety concerns are presented, we will take the following steps:

  • Investigate the facts and events to determine whether any preventive measures or follow-up actions should be taken.
  • Involve other higher-ups, such as the general manager, when needed.
  • Perform root cause analysis if necessary.
  • Develop a corrective or preventative action plan.
  • Share findings with STS Transportation Services personnel and customers.
  • Initiate the action plan.

Safety Culture and Behavior

To ensure that our drivers perform up to standards, we carefully screen our new hires and ensure that they have a safe driving history. We also create behavior profiles for each employee. These profiles help us verify whether each individual complies with safety regulations. After completing a road test and attending a safety video screening, the new hire will be placed in a three-week training program. During the program, the trainer will be either in the truck or nearby the entire time. The new hire must then satisfactorily complete a list of safety procedures before being left on his or her own.

Experienced drivers attend weekly or monthly safety meetings to stay updated on trends, risks, and other safety initiatives. In addition, the safety or site manager will regularly observe the drivers’ behavior. The goal is to commend safe behavior or correct unsafe behavior at the time of the observation. In rare instances where individuals commit repeated unsafe acts and counseling is ineffective, disciplinary action is initiated by the safety manager.

Safety Results

Our strict implementation of safety policies and participation in the WorkSTEPS program has created outstanding results. At one of our customers’ Cedar Rapids facilities, our commitment to safety has resulted in only one injury in eight years. With one of our major clients, we have exceeded 1,000 days without a single recordable injury on-site.

Flexible Staffing

We implement flexible staffing methods in our projects. For instance, our staffing process for one of our fortune 500 customers involves having a staff of 16 drivers working 60 hours a week, with a rotating weekend schedule for occasional work. We have a pool of almost 100 locally positioned drivers who can arrive within 20 minutes for any emergencies.

For another one of our fortune 500 customers, we have a staff of 8 drivers working a 3 on/4 off shift. This allows us to quickly ramp up if there is a need for extra hours. Drivers are typically open to acquiring more hours given the nature of their schedules.